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Understanding conversion or journey average times

  • January 21, 2025
  • 3 replies
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Appreciate this may be a very basic question and not sure funnel conversion is the right way to go about it.

I’ve got a sequence of events that occur over time in this order, which is created by a single user: 

task_started (event property task_id=1)

task_started (event property task_id=2)

task_complete (event property task_id=1) 

… some hours later

task_complete (event property task_id=2)

 

The question I want to answer is what is the average time for a task to be completed once it has been started. 

 

How can two events be related together based on a property so they are linked as far as a conversion / journey is concerned?

 

The conversion funnel provides a time to convert but it only works for unique users, it doesn’t work for total events. Given a user may be starting and completing many tasks, it’s the events I’m interested in rather than the unique users.

Best answer by Saish Redkar

Hi ​@James Moore 

You can hold your task_id property constant and apply the funnel on total events instead of unique users.
Here’s a doc which explains this - https://amplitude.com/docs/analytics/charts/funnel-analysis/funnel-analysis-hold-properties-constant
Hope this helps.

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Saish Redkar
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Hi ​@James Moore 

You can hold your task_id property constant and apply the funnel on total events instead of unique users.
Here’s a doc which explains this - https://amplitude.com/docs/analytics/charts/funnel-analysis/funnel-analysis-hold-properties-constant
Hope this helps.


That’s perfect, thank you Saish.


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If you’re looking to understand conversion or journey average times in Amplitude, the Funnel Analysis chart is the way to go. It shows both median and average conversion times between steps. Just keep in mind that outliers can mess with the average, so the median often gives a more accurate picture. If you need more detail, try breaking it down by user segments or event properties


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