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Question

Track how a user opened the app (via email or push notification)

  • December 18, 2024
  • 1 reply
  • 102 views

lars
Conversationalist
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  • Conversationalist
  • 6 replies

Hey, we’re developing an invoice approval solution. We sent multiple reminders to users when they have open approvals:

  1. A daily email digest that gets send in the morning when you have open approvals
  2. A mobile push notificaiton on every new invoice approval request
  3. A mobile push notification where you can be @mentioned
  4. An email for @mentions
  5. etc.

We want to learn how users are coming to our app. Are the notifications working? I think for the emails we can use the referrer parameter. But what about push notifications?

1 reply

Saish Redkar
Expert
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Hi ​@lars 

From what I have seen around, push notifications are commonly sent as server side events during instrumentation. If you do end up instrumenting these as server side, make sure you mark these as inactive events so that the DAU count doesn’t get muddied up.


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