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Specific event not being received by Amplitude

  • 18 April 2023
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We send our events to Amplitude using Segment.
There is one specific event named "Investment Successful" that is being successfully sent by Segment (we have verified that it is being sent properly), but is not being received by Amplitude. All other events are being propagated alright, except this one event.

Where in Amplitude can I debug this? My hunch is there is some sort of filter on Amplitude set erroneously on our end which is resulting in this behavior, but I don’t know where to find this.

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Best answer by timothy-permutable 18 April 2023, 13:20

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timothy-permutable
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I would actually start by checking the connection (Segment → Amplitude) in Segment and see if there are any errors visible there. If that looks fine, then in Amplitude go to Data → Sources → Ingestion Debugger, or dig around in “Data” in general to see if you can find the event. If you do have filters set they will be in Data → Tracking Plan → Filters.

Timothy | Product Analytics Consultant - permutable.co

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