Hello,
We have a stack using hightouch, rudderstack, and amplitude to import order data to amplitude.
When an event is created in amplitude, it seems to use the timestamp when it is imported, not a designated timestamp. Am I missing something or can this value not be set?
+5
+10
Hey
I looked up some docs and here’s what I found.
Are you selecting the event timestamp column before syncing or is it empty?
+5
Hi
I believe that rudderstack send in data through our HTTP v2 API. With this API, Amplitude uses the key “time” in the JSON event object to determine event time.
time | Optional. The timestamp of the event in milliseconds since epoch. If time isn't sent with the event, then it's set to the request upload time. |
I checked the raw data for one of your projects, and saw the “time” field was passed with valid values. An example value is: 1685034104000.
Could you please check with rudderstack what values they are passing to Amplitude for the “time” key? Thanks.
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. You can also create a Guest account below!
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. Want to sign up as a guest? Create a Community account.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
