This looks to be an ongoing issue for a while now, similar to these ones
@Esther Trapadoux maybe someone from Amplitude’s data pipeline team can jump in here if they are aware of this.
Adding @Taewoong Seo ‘s issue in this thread
@eddie.gaona@Yuanyuan Zhang @Esther Trapadoux
Is this a known pipeline issue on the engineering side or some config settings which seem to be missing?
Looks like quite a few users are facing this issue for the past few weeks.
Thanks for bringing this to our attention @Saish Redkar!
@Muskan Paliwal From the top of my head, I can think of a few potential causes:
- your schema settings in data is set to reject new events
- you have block or drop filers to block events
- the event types you ingested are deleted or blocked. You need to filter for “Deleted” status in Data to view deleted events.
- the event type is reached (usually it is 2000 for each)
- the chart shows events based on event time, but server upload time. So if you events have event time that is older than 7 days, they will not show up in the chart with 7 days range.
Hello @Muskan Paliwal hope you are well!
As @Saish Redkar mentioned there are other community posts about a similar topic. While I haven’t checked your BigQuery setup here is another reason why you may not being seeing events ingested into Amplitude, here.
Hope this helps!
Thanks for bringing this to our attention @Saish Redkar!
@Muskan Paliwal From the top of my head, I can think of a few potential causes:
- your schema settings in data is set to reject new events
- you have block or drop filers to block events
- the event types you ingested are deleted or blocked. You need to filter for “Deleted” status in Data to view deleted events.
- the event type is reached (usually it is 2000 for each)
- the chart shows events based on event time, but server upload time. So if you events have event time that is older than 7 days, they will not show up in the chart with 7 days range.
Hi @Yuanyuan, I have checked all the points you mentioned above, We have not set settings in data to `reject` any new events. We don’t have any filters set for blocking or dropping events. But I can see the events in the `delete` status under the `data` section. I have restored all the events but I am still confused how did these events get into the status?
@Muskan Paliwal
In case you missed Eddie’s response to a similar issue
The reason could be the use of `CURRENT_TIMESTAMP` for your time based import.
“
Timestamp column required for time based import only, usually server upload time or database insertion time, must be in TIMESTAMP. In other words, provide a valid created_at timestamp column to use time-based import. CURRENT_TIMESTAMP or NOW is not a valid value.
The documentation on time-based imports can be found, here.
”