Question

Merging Amplitude users where user id is null

  • 9 November 2023
  • 0 replies
  • 115 views

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Hello

 

Looking to get some clarification/confirmation on a piece of documentation for Amplitude here: https://help.amplitude.com/hc/en-us/articles/115003135607

 

Currently we have a situation where we will not be able to properly send in the correct ID for a user at a specific portion of our customer journey. When investigating the options we have, we’ve seen that Amplitude will merge events from a user who has an userId of ‘null’ based on the Device ID.

Just looking to confirm if this behavior if how we expect, before implementing anything.

The workflow we are trying to cover:

  1. Event 1 – userID: <some value>
  2. Event 2 – userID: null
  3. Event 3 – userID: null
  4. Event 4 – userID: <some value>
  5. Event 5 – userID: <some value>

Is it correct that these events (2/3) would be populated into the correct user stream?

 


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