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Identify too late

  • 9 August 2023
  • 1 reply
  • 120 views

Hello,

 

we’re currently facing this issue:

  • New session
  • Amplitude sends the Page View event
  • We set a user property via identify (JS SDK)

The user property is not present in the Page View event (since it seems to apply only to future events) - is this the expected behaviour?

Is it possible to identify before the Page View event?

 

Regards,

Christian 

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Best answer by Saish Redkar 9 August 2023, 16:45

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Userlevel 7
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Hi @ChristianS 

That’s the expected behavior. If the Identify call is sent after the event, the results of operations are visible immediately in the dashboard user’s profile. However, they don't appear in chart results until another event is sent after the Identify call. The identify call only affects events going forward.
Here’s an overview of how Amplitude applies user properties in different scenarios.

Hope this helps.

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