Question

Error running ampli pull and ampli status

  • 25 April 2023
  • 1 reply
  • 133 views

Ampli has been running fine for the past few weeks, but suddenly last week when I ran ampli pull  I received this error. 

✘ ERROR An unexpected error occurred. Our team has been notified, but you can also reach us anytime at https://support.amplitude.com.

the commands that generate this error are:

  • pull
  • status
  • setup
  • source

All the other ampli commands are working. 

When I went  to reconfigure the course I received the same message after attempting to Select an SDK

? Select a platform Browser
? Select a language JavaScript
? Select a SDK @amplitude/analytics-browser@^1.0 (recommended)
✘ ERROR An unexpected error occurred. Our team has been notified, but you can also reach us anytime at https://support.amplitude.com.


There were no code changes made, or system changes. Do you have any advice on where I should start troubleshooting?


1 reply

Userlevel 5
Badge +8

@cbooker hi! Welcome to the community and big apologies for the delay. Your message was caught in our spam filters. 😣 It looks like @eddie.gaona from our team reached out with a follow up question. Were you able to get this resolved or do you still see this issue?

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