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New domain not generating previews in Slack

Links on the new domain app.amplitude.com are not generating previews in slack.

 

 

11 replies

Saish Redkar
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Userlevel 7
Badge +10

Hi @Anthony 

You can Disconnect and Reconnect the Slack integration under your Profile and it should get fixed. Although the unfurling speed has been slower than the previous url format.
 

 

Saish | Need additional Amplitude help ? Book me on topmate.io/saish_redkar
Anthony
Rank
Userlevel 3
Badge +2

I removed the integration and am trying to re-add it, but it seems that it will not re-integrate. 

 

  1. Click Add to Slack 

  2.  

 

  1. Click “Allow” 

  2. Result: Taken to this page https://app.amplitude.com/analytics/play2pay/home

  3. Return to slack App Store and note that “Add to Slack” is still visible and links still not unfurling. 

  4. I tried clicking Yes, Please but it just goes to the “Add to Slack” page above. 

M

me too!

Anthony
Rank
Userlevel 3
Badge +2

Ah okay. I thought you meant in my slack profile @Saish Redkar. I see it now in my Amplitude profile.  

Thanks. 

 

 

Saish Redkar
Rank
Userlevel 7
Badge +10

@Anthony Yes, the one under you Amplitude user profile.

I’m an Admin of my org account and disconnecting and reconnecting Slack via this helped solve the issue. Let me know if that works out for you.

Saish | Need additional Amplitude help ? Book me on topmate.io/saish_redkar
Anthony
Rank
Userlevel 3
Badge +2

 

Anthony
Rank
Userlevel 3
Badge +2

@Saish Redkar the problem came back. just me? I tried the steps above again, but it didn’t work this time. 

Saish Redkar
Rank
Userlevel 7
Badge +10

@Anthony I haven’t seen that for a while now. Maybe raising a support ticket will help here.

Saish | Need additional Amplitude help ? Book me on topmate.io/saish_redkar
Anthony
Rank
Userlevel 3
Badge +2

Thanks. Are you confirming they’re not working for you for a while too? They’ve been down for me for about a week. Posted a new bug thread here: 

 

Saish Redkar
Rank
Userlevel 7
Badge +10

I just tested out in our Slack, seems to be not working for us too. I hadn’t noticed this.

Saish | Need additional Amplitude help ? Book me on topmate.io/saish_redkar
Anthony
Rank
Userlevel 3
Badge +2

Thanks for confirming. Sydney opened a bug ticket. Will post here when it’s fixed. 

https://help.amplitude.com/hc/en-us/requests/318370

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