Skip to main content

Hi,

I found I can not see the total conversion rate on the funnel, while I could see it before,

 

Does that result from product change or my settings on the charts? If it is from my settings on the charts, where can I retrieve the total conversion rate for the funnel?

 

Thanks!

 

Current chart
Previous chart

 

Hi @richard,

 

This is Thao from Amplitude Support. Happy to help!

 

I am going to reach out to you over email on this issue!

 

Best regards,

Thao

Thanks @richard for getting back to me over email. Glad that the issue was resolved.

Here are the troubleshooting steps in case someone encounters the similar issue in the future.

  1. To use an incognito browser or a different browser (Chrome or Firefox recommended) Usually, this error can be caused by an ad-blocker or extension applied to the browser. 
  2. Update the version of browsers. More details can be found on the article on Browser Compatibility here: https://help.amplitude.com/hc/en-us/articles/360024709711-Browser-Compatibility-for-Amplitude-s-Product-Website

Best,

Thao

Reply


Terms & ConditionsCookie settings