How are usage times calculated? We saw a case where the usage time is 1 hr 30 min, but the user’s sign up time was 30 minutes ago. Also, the event stream duration is only 19 minutes. Could it be possible that the user was opening multiple tabs or windows?
Just to clarify, the usage time is taken from user lookup → user profile. It is also consistent with the usage_time value from the dashboard api.
Best answer by Saish RedkarView original