Hi,
I found the discrepancy between funnel analysis and show user paths.
This is my setting:
exclude Auth Modal
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And the result is as follow:
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Regarding the third bar, I expected:
- Gray area is the No. of users who performed Auth Modal so it is excluded
- Heavy green area is the No. of users who didn’t performed Auth modal and perform the action I need
What I don’t know is what the light green area mean?
In my assumption, the area from light green and heavy green means users who didn’t performed Auth modal.
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But after looking into “show user paths”, it shows only 28.8% of users who didn’t perform Auth modal and the number is near the heavy green area.
Where did the light green area come from?