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Question

BUG: Slack unfurling is broken again

  • October 21, 2024
  • 5 replies
  • 104 views

Hello,

 

I’ve seen this reported as “solved” on another topic, but it appears to be broken again …

 

 

5 replies

Forum|alt.badge.img+5
  • Team Member
  • 92 replies
  • October 22, 2024
Hi Alex,

Thank you for contacting Amplitude Support. Happy to help!

I understand that you're having trouble unfurling notebooks in Slack. As a workaround, could you please try unfurling a specific chart instead of the entire notebook?

Please let me know if this resolves the issue or if you continue to experience problems. Thank you for your patience and cooperation!

Best regards,
Thao


P.S. Checkout upcoming events and user meetups on our events page.

Hi @Thao Nguyen ,

 

It also does not work directly with a chart …

 

 


Forum|alt.badge.img+5
  • Team Member
  • 92 replies
  • November 1, 2024
Hi @Thao Nguyen ,

It also does not work directly with a chart …


P.S. Checkout upcoming events and user meetups on our events page.

Forum|alt.badge.img+5
  • Team Member
  • 92 replies
  • November 1, 2024
Hi Alex,

Happy to help, and apologies that you are experiencing this issue. I have filed a ticket to our engineering team to investigate. I will get back to you as soon as possible once we have an update.

Thanks for reaching out, and sorry about the inconvenience!

Best regards,
Thao


P.S. Checkout upcoming events and user meetups on our events page.

Forum|alt.badge.img+5
  • Team Member
  • 92 replies
  • November 4, 2024
Hi Alex,

I've received an update regarding your issue with Slack Unfurl Debugger. Amplitude objects such as charts, dashboards, notebooks, and cohorts will not work on Slack Unfurl Debugger. The debugger uses Classic Unfurls which uses web crawling to show previews of the content. Due to security reasons, we explicitly don’t support web crawling on contents that require logins.

However, you can still unfurl charts directly in Slack by connecting your Amplitude account with Slack. You can find more information on how to do this in our documentation.

I hope this helps! If you have any other questions or concerns, please feel free to let us know.

Best regards,
Thao


P.S. Checkout upcoming events and user meetups on our events page.

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