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How to view user IDs from a retention chart?

  • 3 December 2022
  • 3 replies
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I have a retention chart like this except with <100 users:

 

 

How can I click to get the userIDs of the users who dropped off? For example, looking at the cohort starting Jan 24, I want to get userIDs of people who were not retained on Day 30.

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Best answer by Jacenda Davis 6 December 2022, 19:19

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Userlevel 7
Badge +10

Hey @FounderTurnedDS 

Taking this demo chart as reference - https://analytics.amplitude.com/demo/chart/new/ql8fyjk

You can hover over the drop-off portion ( light blue graded one) of the Day 30 datapoint in the Barchart view of the retention chart and then “Download Users”. This will give you the list of eligible users ( since Sept 24th in this case ) who weren’t 30 day retained.

 

Let me know if I have interpreted your use case correctly. Hope this helps.

Userlevel 3
Badge +5

@FounderTurnedDS Saish is correct that you can change the visualization to a bar chart and grab the dropped off users via the Microscope tool. In the example Saish shared you would grab all dropped off users.
 If you want to grab particularly dropped of users from the Jan.24 segment, you can create a manual segment of those users in the right module, then export the users from the chart or create a cohort via Microscope. Here is an example of the same demo chart where I have created a segment to query on just the users from the Nov. 11th segment: https://analytics.amplitude.com/demo/chart/new/hza7mi4 

 

I hope this helps! 

Thank you so much Saish and Jacenda! This worked!

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