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72 Topics

T
Tarun HNew Member
asked in Data Instrumentation

Event not showing up when redirecting user to an external page on button click

We have a button on our website. Clicking on this button will send users to an external page (a page with a different domain) in the same tab. We want to register click event on this button.My code is something like this:const handleClick = () => { track(EVENT_NAME) window.location.href = EXTERNAL_URL}In this case, we are not seeing the event on amplitude.I am assuming this is because we are navigating away from website before amplitude has enough time to send the event.We tried adding `await` to the amplitude `track` event which works but it is resulting in a slight delay which is not a good user experience.Does anyone have any solution for this? This looks like a common use case. 

3
Y
Team Member
24 days ago
H
HGYYNew Member
asked in Data Instrumentation

[Amplitude] Page Viewed Default Parameters

Hi Community!I’m new to Amplitude Analytics, and I’m currently using it to track events in my web page.When I entered into different pages, Amplitude Analytics will automatically log the [Amplitude] Page Viewed event in the Amplitude debugger, with some parameters. Here are the two questions I want to ask:One of the parameter is User Id, when this event triggered in my web page, this id will defaultly set to undefined, is there any way for me to change the User-Id here to my custom user-id? Since each user in my web page will be assigned an unique id, is there anyway to show the id in the User Id also?   For the referrer in the Event Properties, why is it that whenever I go to any page it shows the url of home? Or did I misunderstand the referrer? Because I want it to show me the url of the current page when I go to a different page, but why does the referrer stay home? I'd appreciate it if someone could explain it to me! Thanks! ​​​​

0
H
25 days ago
T
tomvamosNew Member
asked in Data Instrumentation

Can't see option to merge / transform events

Hi there,I’m looking to consolidate some events and according to this help page I should be able to see a ‘Transform’ option after I select the events to merge (as shown in pic) yet sadly its not available. I believe the ‘Transform’ option feature is available on all plans. Can anyone tell me where I’m going wrong please?Thanks in advance, Tom 

7
liuaud
Novice
26 days ago
M
Merlin42New Member
asked in Data Planning and Governance

can't find [Amplitude] Application Installed event

Why can’t I see [Amplitude] Application Installed event in the Data section nor in any of the charts?appLifecycles is set to true in the app

0
M
26 days ago
M
Merlin42New Member
asked in Data Planning and Governance

Cannot see [Amplitude] Application Installed event

Can you help me why I cannot see [Amplitude] Application Installed and [Amplitude] Application Updated events in Data \ Events tab? They won’t appear in any chart either.appLifecycles=true is set.  

0
M
26 days ago
A
Alexandra ResslerNew Member
asked in Product Experimentation

Can Amplitude do network experimentation?

In my product, users can send each other messages.  If we want to experiment on how messaging works, we can’t run a typical A/B experiment because we need both the sender & recipient to be in the same variant.  One standard way of addressing this is running experiments in different geographic locations, with the assumption that each location has a mostly-closed network.  This hasn’t worked for us, unfortunately, as our separate locations aren’t very similar in the first place so we can’t compare them.  Some companies have the ability to expose experiments based on network clustering.  Is that a feature that Amplitude has?Side note: I have bet on with my engineer that the answer is no. =D  So you won’t disappoint me if that’s the case!The best alternative I can think of is to use BigQuery to manually separate users into clusters, normalize on relevant attributes, try to pair similar clusters to assign to different variants, and upload those assignments as a user property, but I have

3
J
Novice
27 days ago
G
Grégoire RoquetteNew Member
asked in  Building and Sharing Your Analysis

Evolution of a 5 day Revenue LTV over time

Hey guys,  I’m trying to create a chart to visualise the evolution of the 5 day LTV generated by clients over time. I have created a cohort for customers who subscribed the same week. I would like to plot the 5 day LTV of the cohort week 1, then the 5 day LTV of the cohort week 2… On the x-axis would be the cohorts (from week 1 of subscription until week n), and on the y-axis their 5 day LTV.  Any ideas how I could do this ?  Thanks !  Greg

6
Anthony
Peer Moderator
27 days ago
E
ElliotsparkNew Member
asked in Data Instrumentation

Trying to add a custom value on user lookup

I’m trying to pull in custom value (it’s a property called “name” that we created) on the user lookup.The goal: we’d like to view the User-Lookup sorted by “username” on our app, rather than the user ID (which is a string of long numbers)Any ideas?

4
Jacenda Davis
Team Member
27 days ago
K
kelly dctNew Member
asked in Data Instrumentation

How to create a chart segmenting my users by device - mobile vs desktop

How to create a pie chart showing all users across desktop vs mobile?

2
A
27 days ago
I
Ian HenryNew Member
asked in Data Instrumentation

Create a chart to find how many times active MAU visit the app each month

HiI want to find out how many times Users visit each month.  I know WAU over MAU but that doesn’t give me detailed insight into how many times users come back each month and when they come back.Does anyone have a way to create this?Thanks, Ian

0
I
27 days ago
A
Aviv TsumiNew Member
asked in Data Planning and Governance

How to configure user and group identification?

Hey!We are using Accounts add-on and started sending several events, but I am struggling to visualize these in Amplitude.Here is a summary of our set-up:We track users events, users are part of a group called “Customer” For the $identify event we send the following properties: groups: {Customer: "e11cffc6"} user_id: 123 event_properties: {Environment Type: "Production"} For the $groupidentify event we send the following properties: group_properties: {$set: {Customer Name: "IKEA"}} groups: {Customer: "e11cffc6"} user_id: 123 Questions:Did we configured the group analytics properly? As you can see, we added the Customer Name property only for the $groupidentify event and therefore you can’t tell the customer name in the User Lookup page. We would like to see how many Page View events were created per customer. Should we use Segment by users or customers option? Why do I get different results for each selection?    

2
Saish Redkar
Expert
28 days ago
S
Conversationalist
sanchitConversationalist
asked in  Building and Sharing Your Analysis

How is session length calculated ?

We have just implemented 5 tracker, but still app has lot of features where trackers are not implemented.Does the session length and hence average session length per user, take the time into consideration of a scenario when user is still using the feature( using the app) on which trackers are not yet implemented?

1
Saish Redkar
Expert
28 days ago
S
Steve JohnsonNew Member
asked in Data Instrumentation

Integrating Subscription Data from App Store & Google Play

I don’t understand from this document and discussion whether Amplitude can automatically retrieve data about my subscriptions from the App Store and Google Play if I add the iTunes Connect Shared Secret. Is this possible, or do I need to manually send this data from my server, which is also notified by Apple and Google about renewals, cancellations, and refunds?

0
S
28 days ago
A
Alex EspinosaNew Member
asked in  Building and Sharing Your Analysis

How can i look up for churn users who did not use the app for XX number of days?

I want to run analysis on my churned users.I’m trying to create a segment/audience for users who did not use my app for 14 days or more since the launch of the app.What would be the best approach for this?

3
Saish Redkar
Expert
28 days ago
S
ScreenDaveNew Member
asked in Data Instrumentation

How to see how many users open an app daily

Say I have 100 users. I want to know, for each user, whether they opened the app on day 1, 2, 3, etc.I don’t think I am looking for retention, but as an example, my current retention at day 30 is 40%. But this doesn’t really tell me whether the users in that 60% portion still might be using the app, just very sporadically, even on day 40, or even 100. Right? The nature of my app doesn’t really require constant usage.

1
Saish Redkar
Expert
28 days ago
M
Matthew SiaNew Member
asked in  Building and Sharing Your Analysis

What is the best way to create a segment/cohort that tracks accounts with more than 1 unique user?

For example, I want to review all the accounts that have more than 1 active user. We have account_id and user_id properties on the events, but how do I filter out accounts that only have 1 active user_id.

3
eddie.gaona
Team Member
28 days ago
J
Jonathan SilverNew Member
asked in Data Instrumentation

Analytics for multi-tenant application

I run a multi-tenant application. Each organization represented in my database has its own deployment. I’d like to be able to easily isolate all events and user sessions per organization. What is the best practice for enabling this?I’m considering the following routes to accomplish this:A single Amplitude Project for all tenant deployments, then tagging every user and event with a tenantID. A distinct Amplitude Project for each tenant deployment.

1
dangrainger
Super Helper
28 days ago
S
Novice
sia-ampNovice
asked in Data Instrumentation

Flutter plugin broken for Android release

I recently added the Amplitude Flutter plugin to my app.Everything is working perfectly in dev mode, but as soon as I build the app for Android in release mode, the build fails with the errors I’ve copied below.I’m sure the issue is with the Amplitude plugin, since removing it allows me to build the app in release mode with no problems.I’m using amplitude_flutter: 3.10.0 and Flutter 3.0.5. ---ERROR:R8: com.android.tools.r8.internal.r8: Attribute Signature requires InnerClasses attribute. Check -keepattributes directive.FAILURE: Build failed with an exception.* What went wrong:Execution failed for task ':app:minifyReleaseWithR8'.> com.android.tools.r8.CompilationFailedException: Compilation failed to complete* Try:Run with --stacktrace option to get the stack trace. Run with --info or --debug option to get more log output. Run with --scan to get full insights.* Get more help at https://help.gradle.orgBUILD FAILED in 1m 29sRunning Gradle task 'assembleRelease'...                      

10
K
28 days ago
A
Andrew LeeNew Member
asked in  Building and Sharing Your Analysis

How does "completed within" and “earliest longest” work for funnels

I am confused around the logic around "completed within" and “earliest longest” for funnelsLet’s assume a funnel with the following criteria: A → B → C, and I set a conversion window of one houruser does A at 1pm A again at 1:30pm B at 1:45pm C at 2:15pmAnd I'm doing funnel analysis counting unique users. How would Amplitude analyze this funnel?Did they complete within 1 hour? I've tried reading the docs and am still very confused.Thanks!

1
dangrainger
Super Helper
28 days ago
H
Huy NguyenNew Member
asked in Data Instrumentation

Compare conversion difference between 2 flows

Hello,I have set up a chart to compare the conversion difference between users:who started with (1A) and then (2) = flow 1A2VS.who started with (1B) and then (2) = flow 1B2as follows: I wonder if this is a correct setup The user U1 who started with view-search-results-page had to go to checkout page and triggered view-checkout-page prior to end the journey with purchase.  The user U2 who started with view-checkout-page went back to view-search-results-page then view-checkout-page and purchase. The question is: can we be sure that U1 is only counted in flow 1A2, and U2 is only counted in flow 1B2?Thank you so much!

1
Thao Nguyen
Team Member
29 days ago
A
Novice
Aleksandra KuryshevaNovice
asked in Data Instrumentation

User ID as a User Property in GTM source

Hi,I’m setting up Google Tag Manager as the source for Amplitude events. The event is streaming, but without the User ID as a User Property.I have created three tags:All Pages Initialize All Pages Set User ID Track Event (track) with the needed triggerIf I add the User ID to the Event Properties of the Track Event tag, the correct User ID appears in the Event Properties in Amplitude. However, I need it to be in the User Property to connect this event to all other events of this user.According to the manual, since my event is an onboarding event and I need to initialize the User ID at a later time, I have to use setUserId. That's exactly what I need, but it didn’t help.

3
Manabu Takeya
Team Member
29 days ago
R
Helpful Hero
roginatorHelpful Hero
asked in  Building and Sharing Your Analysis

How can you sum up group property values?

We’re a SaaS company and we have a Group Property (Account) for number of todos added by all the users within the Group (Account), eg:Account A Todos: 100 Account B Todos: 120 Account C Todos: 90How can I create a chart displaying the total number of todos for all accounts, eg 210? IE a sum of the values.Cheers, Andrew

6
Anthony
Peer Moderator
1 month ago

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