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Hey folks, my application is consistently receiving this error from customers who are using mobile browsers using the AppleWebkit engine - almost exclusively Safari Mobile UI

UnknownError: Database deleted by request of the user

I’ve tried to reproduce the error by using the app on Safari Mobile view and also using the actual Safari Mobile browser on an iPhone but had no luck.

Could I get some assistance on identifying the underlying issue and potential solutions that folks have implemented?

 

Thank you!

Deweyn

Hi deweyn,

Thanks for writing in, and I would be happy to help you with this!

What are you using to send events into Amplitude? Also, where are you seeing this error in Amplitude are your requests for those users getting that error?

Best,
Sydney


P.S. Checkout upcoming events and user meetups on our events page.

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