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Some users are not tracked for all events and they have no info

  • 16 February 2023
  • 1 reply
  • 118 views

Hi,

I have integrated amplitude with my react app using the new browser SDK, but there are some users that are not tracked properly, example is image below

And no events were captured for this user. 

The other users work fine. There is only 2 users that are using my software and I can’t track them.

Hope there is any solution

Thank you

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Best answer by Jeremie Gluckman 20 February 2023, 12:02

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Userlevel 6
Badge +9

Thanks for posting here @fadilparves. Were you able to troubleshoot? Get more info on our Browser SDK and React Native SDK in our developer center and get started here. Keep me posted if you need additional assistance. 

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