Question

Not show sessions in User Sessions

  • 18 July 2023
  • 4 replies
  • 127 views
R

I have a collection of events associated with session_id.

However, when selecting the UserSessions tab, no sessions are displayed. I have attempted to view both events performed within sessions and standalone sessions.
 


 

4 replies

R

What did I do wrong?
help, please

Larkin Barnard-Bahn
Rank
Badge +1

Hi Ruslan! Are you sending IDs as milliseconds since epoch? If you’re using the HTTP API, make sure that it is correctly formatted. From the help center:

Session IDs for events sent via the Amplitude SDKs are automatically generated and managed. However, for events sent via the HTTP API, Amplitude defaults to a session ID of -1. This means the event is excluded from all session metrics. 

R

Hi Ruslan! Are you sending IDs as milliseconds since epoch? If you’re using the HTTP API, make sure that it is correctly formatted. From the help center:

Session IDs for events sent via the Amplitude SDKs are automatically generated and managed. However, for events sent via the HTTP API, Amplitude defaults to a session ID of -1. This means the event is excluded from all session metrics. 

Here is my request in Amplitude

Did I understand correctly, do I need to add the “time” key in milliseconds?
Thanks for the help

Larkin Barnard-Bahn
Rank
Badge +1

It looks like all your Session IDs are coming in as -1, so I’d recommend double checking that your code is setting a unique Session ID for each session because it looks like Amplitude is setting them to the default -1, which will exclude the event from session metrics.  

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