In Segment, I have two JS sources for our Test and Production environments. And the respective destinations to Amplitude Actions.
Both destinations share the same configuration. Nevertheless, I see sessions in the Test environment but not in the Production environment.
- Page calls & Track calls Mappings for Session ID in both destinations are configured as so:
![](https://uploads-us-west-2.insided.com/amplitude-en/attachment/2f0d50be-f1ba-4723-aafd-c27e55eeca42.png)
- If I look at the raw events in the debugger, page and track events from both the Test & Production Environments come with an “integrations” object:
"integrations": {
"Actions Amplitude": {
"session_id": 1644244386047
}
}
- In Amplitude, Test & Production projects share the same session definition:
![](https://uploads-us-west-2.insided.com/amplitude-en/attachment/fa2e4429-543a-4104-8075-a80ce104cd3d.png)
- Nevertheless, in Amplitude I can see sessions in session charts for Test project but not for the Production project.
Any ideas why this is not working on Production?