newly added events are not counted

  • 23 March 2023
  • 1 reply

I added the events in general two days ago, and the existing events are counted well, but the events I added are not counted.

When tested on the test server, it was counted well, but when reflected on the production server, it was not counted on the production server


i guess the reason is below 

Existing events have a well-connected data source with sdk, but added events are not connected. It's been more than 48 hours since I added the event, and I was wondering if it was taking a long time or if there was an issue

For reference, we changed from api method to sdk method, and also changed the status of the event "unexpected" to "live".
(Web Service Operation)

Do you know what to find out and how to deal with this?


Best answer by timothy-permutable 24 March 2023, 14:27

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1 reply

Badge +10

It shouldn’t take that long - there must be bug somewhere. Is it just in the charts that you don’t see events, or also the taxonomy (“data”) and user lookup?


From the Amplitude side, make sure you have saved the latest version of your taxonomy if you’ve been making changes there.