We are trying to send Intercom message sent data into Amplitude. We have followed the instructions via Amplitude’s HTTP API. When we send the event from Intercom’s API, we get a 200 response so we know it’s sending. However, the data is not found in Amplitude. I’ve checked both the data.amplitude.com section as well as user lookups and event segmentation - its not there
Example event we’re sending, where we’re including user_id and device_id, as well as event_type.
What are we doing wrong here? Why is the data not showing up in Amplitude?
'user_id' => '300213', 'device_id' => '30021354393516304124', 'event_type' => 'Intercom Message Sent', 'message_channel' => 'email', 'message_title' => 'PropertyBoost - Price Reduced - Email (08/09) Event Base> 'message_type' => 'Auto message', 'conversation_id' => '54393516304124', 'opened_at' => '2022-06-21 17:00:28 -0700', 'sent_at' => '2022-06-21 17:00:15 -0700',