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Grouping users for analysis

  • 12 March 2022
  • 1 reply
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Hi there,

We are a SaaS B2B company, and as one, we have group of users that work for the same client (for instance 5 users all work for company A and using our platform).

I want to see this 5 users who work for the same company, as 1 user. For example, I would love to do a Stickiness review, that will say “Company A”, and will tell me on how many days a user from company A has performed a certain event (this mean that even if it was a different user each day, this will show 100%). 

The “group by” doesn’t seem to work, as it show “the average among the users from company A”.

 

Appreciate any help.

Thanks.

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Best answer by Nadia 16 March 2022, 12:06

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Userlevel 2
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Hi @guy.tsur !

Thank you for posting your question!

Based on your description, it sounds like the Accounts Add-on would be perfect for your use case. The accounts add-on allows you to tie users to a larger group with group properties and query on account behavior instead of on individual user behavior. Currently the add-on is only available for purchase in addition to a Growth or Enterprise plan. Please let me know if you’d like to learn more and I’ll connect you with the sales team.

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