Hi there!
I’m using Amplitude Flutter SDK, and I’m looking for a way to disable tracking the IP Address. I’ve tried to enable COPPA Control, however, the SDK still collects IP addresses.
Is there something I’m missing? Thanks in advance for the help!
Disable IP tracking via the Flutter SDK
Userlevel 6
+8
Hi
Would you please ensure you are upgraded to the latest version of the SDK? Can you also make sure you are calling it straight after the initialization? As well as trying before(just to see, I expect it to not work).
If this is still an issue after that, please send me your initializing code here as well as PM me your email address and Org ID you use for Amplitude and I will see what I can do, thank you!
Kind Regards,
Denis
Userlevel 6
+9
Hi
Reply
Welcome to the Amplitude Community!
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. You can also create a Guest account below!
If you're a current customer, select the domain you use to sign in with Amplitude.
analytics.amplitude.com analytics.eu.amplitude.comor
Welcome to the Amplitude Community!
If you don't have an Amplitude account, you can create an Amplitude Starter account for free and enjoy direct access to the Community via SSO. Create an Amplitude account. Want to sign up as a guest? Create a Community account.
If you're a current customer, select the domain you use to sign in with Amplitude.
analytics.amplitude.com analytics.eu.amplitude.comor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.