Hi there, I recently started trialling Amplitude and have a major issue going on where all my users are merged into one ID, which means I cannot really use the data going into Amplitude.
My app is coded using Flutter/Dart and I am receiving data into Amplitude via Rudderstack and all my users are displaying as one user only even though I have more. I can see all the events correctly in my stream and can see the email address of each users so I know there are different people using the app. However on Amplitude all of my users are grouped into one user ID only and I cannot therefore use user lookup easily...
I have tried to implement only the Amplitude Flutter SDK but when I tested it, it was also immediately merging all my accounts into one, which makes the software essentially unusable because I have to go through manually and see the email addresses of users manually to figure out usage data.
Do you have any advice on what to do to be able to see each user as an individual user and prevent the merging that is going on?
Is it something to do with my setup or how can I try to solve this?
Many thanks for your help!
Best answer by Saish Redkar
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