I am seeking the instructions that came through my back and forth with Amplitude Support, because I forgot what sequence I am supposed to follow.
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Hi
You will have to create your Amplitude Zendesk account by Signing In on this page - https://help.amplitude.com/hc/en-us/requests/new with the email id that you are using to raise those requests.
You should be able to see all your requests to Amplitude Support under your profile.
I’m an enterprise customer and was able to do that. Not sure if this is supported for all plans, but worth the try if you are on a different plan.
Hope this helps.
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