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Reduce steps to obtain user properties

  • 9 October 2022
  • 2 replies
  • 87 views
F

Our team has a Lifecycle chart that shows users who were dormant this past week. I want to make it easy to reach out to those users and learn why they were dormant.

 

Right now on the Lifecycle chart, I click the Dormant Users bar → click View Users → click each User ID one-by-one → click See all other User properties → and then I can see which user it is!

 

Is there a way to surface the user property that enables me to identify this user (e.g. email or name) with fewer clicks?

 

Thanks!

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Best answer by Saish Redkar 10 October 2022, 06:45

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Saish Redkar
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Hey @FounderTurnedDS 

Lifecycle chart doesn’t support any group by clauses currently.

The best bet would be to click on the Dormant Users bar → Download Users. This will download the CSV of all your dormant users from that data point along with their recent user properties in a csv format.

Another option you can try is creating a cohort from that datapoint ( Create Cohort ) , use this cohort in an event segmentation chart and group by the email/name property to get an overview of those users.

Let me know if I have interpreted your use case correctly. Hope this helps.

Saish | Need additional Amplitude help ? Book me on topmate.io/saish_redkar
F

Thanks @Saish Redkar! It’s simple, but the “download users” solution works for me!

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