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I don't understand how "user's session"

  • 23 September 2022
  • 2 replies
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 Hello,

I’m new here ( i basically started a week ago ), and i wanted to know what is wrong with my graph

 

=> I want to track how many user are using a specific feature ( with user session ) when they connect, but when i do so, here’s what happen

 

There is a flat line, which i know is false so something must be false in my command?

I hope anybody can help me =)

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Best answer by timothy-permutable 23 September 2022, 15:33

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Sometimes this happens if the events you’re using aren’t assigned to sessions. That could be for some or for all of your events.

 

Try to remove everything except the event “Se Connecte” - does it work? If so then it must be due to the others. If it doesn’t work, try another event. If it still doesn’t work, maybe session tracking is not working at all for your implementation (check this by changing “Count Events performed within sessions” to “Count Sessions”).

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Thanks for your help! =)

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