How do you switch from "funnel" view to "segmentation" view?

You used to be able to do this easily from any chart view. Has this functionality gone away? 


Best answer by Saish Redkar 9 May 2024, 19:42

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Userlevel 7
Badge +10

Hi @Boris Savoie Doyer 

It works for me. What do you see when you try this?


Thank you for writing back! 


I used to have that menu, where is it on your screen?

Userlevel 7
Badge +10

Top left controls


Looks like I don’t have that menu anymore. Definitely used to have it. Maybe it’s that I’m still stuck in the old view? 



Userlevel 7
Badge +10

That option is available in both layouts from what I’m seeing on my end.
It could be some UI bug that you are currently facing. Did you try raising a support ticket?

Userlevel 4
Hi Boris,

Thanks for reaching out and thanks Saish for hopping in here! It looks like you are using the old interface, but as Saish mentioned, this should be available in both layouts. You could potentially try a refresh of the chart by switching over to the new view (clicking into the 'More' button at the top right of the chart) and then switching back to the old view.

If you are still experiencing issues there, it may be best suggested to submit a ticket to Support by using the in-app Help widget or by going to where we can investigate further.

Otherwise, please let me know if you have any questions!


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