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Hi,

With the retention chart I currently can only get retention up to day 30. How do I get retention beyond that? To day 60 and day 90?

Thank you!

Cheers,
Christina

Hey @ChristinaLumi 

On the x-axis, retention maximums are 30-day, 24-week, and 12-month retention respectively. You can try using custom brackets to define your retention intervals.

Here’s more on that-

 

Hope this helps.

@Saish Redkar  Oh yeah I did not know this feature. Thank you very much for this. It does work. Is there anyway to delete a custom brackets or rename it? I can’t seem to find an article on this.

 

Cheers,
Christina

Hey @ChristinaLumi 

Unfortunately there isn’t a way to delete the custom buckets on our end. This can be done by the Support Team if I recall correctly.

I had actually submitted a feature request for the same while ago -

 

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