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Average time between two events for a user

  • 31 May 2022
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Hello to all

I can't figure out the average time between two events for a user.

I tried to use a Funnel Chart by putting my two events and then Time to convert but I am forced to put a window of time less than 90 days. The users, in my case, can take longer.

Thanks in advance for your help

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Best answer by Saish Redkar 31 May 2022, 16:36

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Hey @Ben 

From what I read in the docs, the minimum conversion window length is one second, and the current maximum is 90 days. Only customers who have access to the Accounts add-on have the maximum conversion window of 366 days.
I’m not sure if there is any workaround for this without introducing some caveats.

Hope this helps.

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