Question

Anonymous user data not showing up in event stream once identified

  • 31 May 2021
  • 1 reply
  • 41 views

The anonymous events are showing up in the User Lookup (eg. Viewed Login Page), but when I click on the anonymous ID, it shows their userID and doesn’t show any events from when they were anonymous (only after they are identified).


1 reply

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Hi Garrett,

Can I clarify with you what you mean by "anonymous events are showing up in the User Lookup but then don't show up when you click on their ID”? By default, all the events that show up in the User Lookup page will have an Amplitude or User ID beside them. When you click on this ID, the events should show up in the event stream. Are you saying that there are events that show up on the User Lookup page, but not in the event stream?

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