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Missing Web Events due to Ad Blockers and How to Handle It
Hi there Amplitude Community! When using Amplitude Web SDKs, it is possible that some users’ events are not ingested into Amplitude due to ad blockers. Currently, we are not able to estimate the percentage of events that do not get ingested as we do not have the data to support it. While we do not offer official support…
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Welcome to the data instrumentation forum!
Learn, ask questions, or help others with sending data and extracting data from Amplitude. This is where you can ask and get feedback on questions such as: ✅ How do I track the first page view? ✅ How do I instrument a duration property? ✅ How can I ingest events via HTTP API v2? ✅ How do I pull a specific event (with all…
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Viewing all userIDs related to a user profile
When viewing a user’s profile, I used to be able to view other userIDs related to the userID I was viewing. This helped me locate other user profiles created by the same user/device. It looks like this functionality has disappeared and the only way to view related userIDs is by searching by their deviceID on Amplitude. Is…
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Device ID not linking to other user profiles anymore
Hi, I used to be able to expand the 'Device ID' property on a user and click directly to any linked user profiles that shared the same Device ID as the current user. This was really helpful for customer support purposes since oftentimes our users would create multiple accounts on different devices, and I would be able to…
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How to use lookup table properly?
Hi there, the users in my Amplitude account currently have a property that looks like this: company = company-XX (e.g. “company-22”, “company-43”, etc) I need to create another property like this: company_id = XX (e.g. “22” if “company-22”, “43” if “company-43”, etc) I thought to use lookup table, so I imported a CSV table…
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Amplitude Logger [Error]: TypeError: Failed to construct 'URL': Invalid URL
After Integration as mentioned in home page we have added below code in our shopify website But in browser console we are getting too many errors regarding amplitude Amplitude Logger [Error]: TypeError: Failed to construct 'URL': Invalid URL Kindly check and let us know solution <script type="text/javascript"><br />…
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why client_upload_time is earlier than client_event_time?
I see in some of the events that client_upload_time was long before client_event_time. How can upload event happen before the event was generated? Here is one example record.
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Unique Visitor Count is WAY too high
I need help! I’m using Kajabi to host my site. My unique visitor count in Amplitude has been way too high during my testing phase. I haven’t publicly launched yet so I’m the only one using the site during setup and testing, which is how I know the numbers are totally wrong. I had a feeling the original issue was that it…
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Session Replay does not record in the react native mobile app
Hello! We paid for access and set up a remote configuration in Data within the project. Also connected inside the project via the following code: await init(apiKey, '', {<br /> disableCookies: true,<br />}).promise;<br /><br />const config = {<br /> enableRemoteConfig: true,<br /> sampleRate: 0.1,<br /> autoStart:…
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Can't turn of auto capture.
This is so irritating. I want to enable session replay, but not have auto capture events since they are so annoying. I use the following sdks for two reasons: For some reason session replay does not work if I use this: <script src="https://cdn.amplitude.com/script/AMPLITUDE_API_KEY.js"></script> Also, I have a different…
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[Question] Is there an official V1 HTTP API document? (Forked server usage)
Hi Amplitude Team and Community, We're currently using a forked version of the Amplitude server for our service. This server uses the Amplitude HTTP API V1, and we're in a situation where we need to refer to its official documentation for a technical review. We understand that the V1 API has been deprecated, but since our…
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Session Replay first render force animation layout issue
I’ve added session replay to my web project, and it works fine but there is a issue with layout rendering. When hard refreshed or when first visited(first interaction with new session), the amimated layout that’s supposed appear with certain condition opens and then disappears with designated animation. I learned that…