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How can i add an event that was deleted before back to the tracking plan?

  • 28 November 2023
  • 2 replies
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Hi there,

 

We deleted some events due to the volume limit. Now we wanted them back. But when I tried to create events, the system gave me an error say that the event name already exists. How can i get the deleted events back to tracking? Thanks!

 

Claire

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Best answer by Azu_Saucedo 29 November 2023, 14:21

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Hi!

 

In order to restore, make sure you have the right permission (manager or admin), then do the following:

  1. Go to ‘Data’ tab
  2. Go to events
  3. Filter by status ‘Deleted’

 

Once filtered:

  1. Select the event you want to restore
  2. Once a selection has been made, there should be the option to ‘restore’ the event

 

 

Hope this helps!

Thanks @Azu_Saucedo for the answer! it works

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