I’m creating a funnel analysis on Amplitude, as I wanted to see specifically which users dropped off. However, when selecting the drop-off area and “View users”, there were users that I know completed the second action, because when using User lookup, I can see both events in the funnel were triggered. Is there a setting I’m misinterpreting the funnel?
![](https://uploads-us-west-2.insided.com/amplitude-en/attachment/77201a8e-4846-4f6d-a2bb-617593a5845f.png)
![](https://uploads-us-west-2.insided.com/amplitude-en/attachment/7e854868-73b7-4132-a08b-373ce43f9bb1.png)
Best answer by JennRu
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