Hello.
Please help me if anyone knows about my problem.
In the picture below, there are 5,075 events, but there is no data in User Look-Up.
And there is an error in the console.
WebSocket connection to 'wss://api.knock.app/~~~~~~' failed
Do you know why this happens?
What am I missing?
Best answer by Esther Trapadoux
View original
+8
Thank you for your answer
I just checked and unfortunately, the problem continues.
And I have 2 projects and one works well and the other has a problem.
Additionally, I can check the data through the Export Data. But I can check almost an hour after I send the event.
*Export Data
[Organization settings] -> [Projects] -> [my Project] -> [Export Data]
+8
Thanks for the extra info
Yes, I see. I'll use it that way.
Can I track the progress of the bug report?
And I'm recording an event about an hour later in Export Data. Do you have any advice on this part?
+8
The 'export data' was checked through the following route.
[Organization settings] -> [Projects] -> [my Project] -> [Export Data]
Do you think it's right to say this?
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