The most recent content from our members.
I see in some of the events that client_upload_time was long before client_event_time. How can upload event happen before the event was generated? Here is one example record.
Greetings, Amplitude Community! You can help make the Amplitude products even better by sharing your new and voting on existing product ideas! Here are a few tips when submitting feature requests: Use a precise title that summarizes your idea. One fantastic idea per post - if you have multiple ideas in mind, please create…
Why is the SignIn event being triggered? Under what circumstances is the SignIn event reported? SignIn is not a custom event that I defined. It seems that the SignIn event is reported every time setUserId is called, even when it's called during SDK initialization. However, this SignIn is not a true sign-in in the app's…
Hi, I have events that are sent from the browser and from the backend (Amplitude API) I have a situation where in the users stream of events, the events are not ordered in the correct order in the Amplitude User Lookup stream. Here is the event order. (times are the same or very close for `client_event_time`,…
I noticed a trend recently that we get all sorts of events from users on Android and iOS devices, and we get the Device Type for almost everyone. But for some reason we haven’t logged a single iPhone 12 or iPhone 13 as a device type. I ran some tests on my device and can confirm that these events go through on an iPhone…
Hi, I have a question about the “New User” event. Essentially, I would expect this event only get fired/recorded once for each unique user? However, I am seeing there are users who performed/recorded the “New User” event more than once. This does not seem to make sense for me. I did some researches on the…
Hello, I'm using SpringBoot and Kotlin to integrate with the Amplitude Export API. The official Amplitude documentation (https://amplitude.com/docs/apis/analytics/export) states that "data is available to export at a minimum within 2 hours of when the servers received it." However, there's no clear information about the…
Hey everyone, hope you’re all doing well! We implemented Amplitude about three months ago, and since the start, we’ve noticed some discrepancies between the data we track in our database and what we see in Amplitude, particularly in the number of unique user accesses. The gap has reduced, but we’re still seeing…
Hi, I’m trying to create a chart in Amplitude using the Page Viewed: Cart event, measured as Uniques, over the past 7 days. However, I keep getting this error on the graph: "An error occurred while loading your data. (400 status code)" Other events seem to load fine, so it looks specific to this event or configuration. Has…
Amplitude noob here 👋 Trying to get my head around the tracking plan and how visual labelling works with it. I hoped that I could use a combination of events defined manually (data->events) and those created using the visual labelling tool and that BOTH of these would be exportable (eg from our dev project) and…
It looks like you're new here. Sign in or register to get started.