The most recent content from our members.
Hi, I used to be able to expand the 'Device ID' property on a user and click directly to any linked user profiles that shared the same Device ID as the current user. This was really helpful for customer support purposes since oftentimes our users would create multiple accounts on different devices, and I would be able to…
Hi, I have a question about the “New User” event. Essentially, I would expect this event only get fired/recorded once for each unique user? However, I am seeing there are users who performed/recorded the “New User” event more than once. This does not seem to make sense for me. I did some researches on the…
Hello, Is there a way to make a query like: “Give me all the users that have the user property X equal to 10”, by using just any of the APIs, without making a cohort first through the Amplitude’s UI? Thank you!
Hi there, We added a new user property and I was hoping that this would propagate to historical events. However, this has not occurred and this user property is still showing as `(none)` for events created before this user property was set. I was reading this somewhat related topic where Yuanyuan Zhang notes: Once a user…
We're losing user journey tracking when anonymous users switch devices during our sign-up flow. Our typical flow: anonymous user visits homepage on desktop → clicks Sign Up → redirects to Auth0 for registration → user verifies email on mobile (creating a new anonymous user ID) → returns to desktop to complete sign-up and…
im really confused. I have the user profiles setup to show me a few metrics about each user like their uid and the session id. now every few minutes, the number of metrics i see reduces. I had 130 sign ups today and then now i can only see the latest 50?
In our product, customer page URLs include dynamic values in the format like /stores/:id/popular. Currently, when testing the integration with Amplitude, the actual id values are being sent, which makes it difficult to analyze the data effectively. How can I ensure events are sent correctly to Amplitude while addressing…
Hi everyone, I’m working on adding Amplitude to a single mobile application serving multiple countries. Inside the app, users are shown a country selector panel (e.g., Egypt, Turkey, UAE, etc.), which determines the localized experience they will receive — each country has its own UX flow and logic. The client wants…
I encountered some problems when querying data. I hope to ask for help from partners who are familiar with SnowFlake, Segment, and Amplitude. Data is sent from Segment to Amplitude and SnowFlake. The server_upload_time is used for Event and User Property in Amplitude, but there is no such time in SnowFlake. I cannot get…
Context: I have a website that redirects users to my app with a series of UTM parameters in the URL. At that point, I want to track an event, but I do not have a user in my app yet, so I only send the event without any user information. For some reason, the UTM parameters are not being automatically managed by Amplitude. I…
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