Skip to main content
Question

Invalid First and last seen Date/Time & Missing User Properties


When looking up some user i am getting invalid date time and no events performed by them (but they are interacting in the app)i am using segment sdk in front end (react native) to track the events of the user but is identifying the user on the server side

  • Has anyone faced this issue before?
  • Any fixes or debugging tips?

Appreciate any help!

2 replies

Saish Redkar
Expert
Forum|alt.badge.img+10

Hi ​@Amogh Saxena 
AFAIK, this mostly happens if the user id is viewed in a project which never got that user id’s event data.
e.g. user ABC might be performing events which are ingested in Amplitude project XYZ. But you might be selecting a different project in the project selection dropdown when looking at that user id profile.

 


  • Author
  • New Member
  • 1 reply
  • April 3, 2025

Hi ​@Saish Redkar ,

we have only one project connected with amplitude, so dont think this would be the issue😅.

 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings