When selecting event data to be sent from Amplitude to customer.io, no event data is sent. When I send the test event data, only the user properties not event properties come through. I believe this is not the desired behavior.
Update: this is resolved.First, I had to update the customerio mapping to email instead of userId, as that’s how our customerio instance is setup.
Second, there was a bug on Amplitude’s end where properties with a `.` in them failed (ex: we had an event property called page.title). This was resolved and a fix was pushed.
sarah.krasnik.prefect thanks for the heads up. Looks like the technical support team worked with you on this and they’ve escalated this to engineering. Hope it’s ok with you if I keep updating this thread while you get help so it also helps out our other community members. 😊
sarah.krasnik.prefect thanks for sticking with this and posting your update here! Esha and you are our customer.io integration rockstars!!
Thanks Esther Trapadoux ! The Amplitude team rocks!
Esha you make us better!! 🤗
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