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Hi there, I was investigating an issue reported by two shared customers. I followed https://www.docs.developers.amplitude.com/data/destinations/customerio/, but regardless of what payload I use (the default one, or a customize with a random id and data), the test data does not pass through. Production data does not seem to…
* Trying to send a few events from Amplitude to CIO * * Would have expected to see these events in the CIO Activity log but not seeing any (though bottom screenshot confirms that test events are being sent from Amplitude → CIO) * * Can confirm that Amplitude is receiving the events because I see them in the console
Looks like something may have broken with the Customer.io integration since late November, where Amplitude event properties are no longer appearing in Customer.io with the events. Did something change in the integration? We still see events under the right users, but they are coming in with no properties, even though…
When selecting event data to be sent from Amplitude to customer.io, no event data is sent. When I send the test event data, only the user properties not event properties come through. I believe this is not the desired behavior.
Consider the following situation: A user exists in Customer.io before we implemented Amplitude. Now we implement Amplitude, and the user is new to Amplitude. What breaks: Amplitude creates the user in customer.io without an email. At this point in time, there are 2 users in Customer.io: the original customer.io user that…
Hi! I’ve been testing this integration and it worked for 1 hour and broke. No setting was changed. The integration was quite straightforward so I’m not sure what went wrong. The only problem might be that my customer.io account is using EU data center, but Amplitude keeps sending data to US endpoint. However Customer.io…
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