Amplitude GTM Template not tracking UTM properly

Hi, i have a problem when tracking UTM parameters. I have setted the $identify initial config with the following option keys:

includeUtm: true

includeReferrer: true

But in the rest of the events i can’t see nothing in “User Properties”.

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GTM

utm

Accepted answers

Jacenda Davis

Hello tomasal! Thanks for your question and happy to help.

Please note, user properties will only show on $Identify calls within instrumentation explorer. This looks like expected behavior as long as the user properties are showing up on the events in the Amplitude UI.

I also followed with a Support Ticket to provide examples from the project where the user properties are present/tracked as expected.

I hope this helps!

All comments

Jacenda Davis

Hello tomasal! Thanks for your question and happy to help.

I also followed with a Support Ticket to provide examples from the project where the user properties are present/tracked as expected.

I hope this helps!

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