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When the Track and Identify events are sent too close to each other, will the Event not match the corresponding Identify data?

For example, I have a Tracks data: Timestamp=2025-02-03 22:19:52.591, Sent_at=2025-02-03 22:19:52, Received_at=025-02-03 22:19:52.604Identifies data: Timestamp=2025-02-03 22:19:52.598, Sent_at=2025-02-03 22:19:52, Received_at=025-02-03 22:19:52.606

The User Property of this event data in Amplitude is None. Is it because the time difference between these two data is at the millisecond level?

I believe it’s because you are sending the track event call before the identify call. If you make the identify call first, you should see the user property set accordingly when looking at the event data. 


I believe it’s because you are sending the track event call before the identify call. If you make the identify call first, you should see the user property set accordingly when looking at the event data. 

 

Thank you for your answer. The data is sent from segment to Amplitude. I think I need to confirm the order in which the segments are sent.