I am looking into users that are having multiple device ids on amplitude (in some cases over 70 different device ids). These users all have only 1 device according to our server and database.
I read that this can be caused by users exploring in incognito mode. But we have a mobile app, and I don’t think it is possible to open a mobile application in incognito mode.
This happens on both iOS and Android operating systems.
Are there usage patterns that are known to cause this unusual behaviour?
Question
Multiple device ids on amplitude. One device on our server. Mobile application.
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