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Question

Multiple device ids on amplitude. One device on our server. Mobile application.


I am looking into users that are having multiple device ids on amplitude (in some cases over 70 different device ids). These users all have only 1 device according to our server and database.

I read that this can be caused by users exploring in incognito mode. But we have a mobile app, and I don’t think it is possible to open a mobile application in incognito mode.

This happens on both iOS and Android operating systems. 

Are there usage patterns that are known to cause this unusual behaviour?

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