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Im trying to get some amplitude identifier in JS (browser) to identifiy/match the current user in other systems… i've tried to use deviceId, but ``` amplitude.getInstance().getDeviceId() ``` returns 'shared-anonymous-device' i've tried also getSessionId… that returns session that does not exists in amplitude ive checked…
Good day! I am new to Amplitude and still learning. Our organization’s current objective is to track specific webpages that have high exits/drop-offs so we think that the Funnel Chart is the best tool to use for it. However, you see our website uses 2 different domains in completing the buying journey of visitors (from…
Hello, In order to QA, I would like to see all events for a device ID in the event explorer. Right now, this is only possible at the user ID level, which is only available in a logged-in environment. Please refer to this ticket for more information
Hi, all It’s been for a year since we have installed Amplitude to our service for the first time. We haven’t used user id feature, but, we’ve decided to start using it from now on. The thing is, after setting user id, New User traffic has been increased weirdly. We set the user id feature on 13, Feb and we saw a 500%…
Hi everyone, I'm facing an issue where Amplitude assigns two different User IDs when: * I log in from different browsers. * I empty the browser cache and log in again. This causes inconsistency in user tracking and affects analytics accuracy. Could anyone explain: * Why this happens in Amplitude? * Best practices to avoid…
We recently switched from Posthog to Amplitude. We don’t use the Amplitude SDK; instead, we use the Rudderstack SDK in cloud mode + the Amplitude Experiments SDK. With Posthog, we had to reset the anonymousId on logout. However, there’s no anonymousId in Amplitude. We only have the deviceId. What should we clear on logout?…
Hi everyone, I’m facing an issue with the Device_ID of our users. Normally, the same device should retain its ID for each event it triggers, but with our users, the Device_ID changes almost every time they start a new session in our mobile app. This causes a tracking problem, especially when the user hasn’t logged in yet.…
Hello Look forward to some help for an analysis. I’d like to build a logic to know those users who triggered activities on multiple devices in the last x hours. (count of user ids who triggered events on more than x device ids) thanks in advance
Hi Guys, We are observing an issue with amplitude wherein, A user with same user ID is showing up with two different unique users with different amplitude IDs, What could be the possible reasons for the same Thanks in advance
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