Product Personalization and Audience Segmentation

Ask questions about our self-serve personalization engine for marketing and product teams called Amplitude Audiences.

  • 82 Topics
  • 193 Replies

82 Topics

Amplitude Admin
Community Manager
Amplitude AdminCommunity Manager
published in Product Personalization and Audience Segmentation

Welcome to the product personalization and audience segmentation forum!

Ask questions about our self-serve personalization engine for marketing and product teams called Amplitude Audiences. This is where you can ask and get feedback on questions such as: ✅ Why am I unable to view Custom Marketo Boolean Field after sync completion?✅ Does personalization work for anonymous users? Helpful resources: ❓Overview of Audiences❓Computations: create new properties❓Predictions: what are Amplitude predictions, build a prediction, using prediction-based cohorts in campaigns❓Recommendations: building a recommendation, using recommendations in personalization campaigns❓Syncs & Integrations to third-party destinations❓Amplitude Academy course: Getting Started with AudiencesStill have questions? Post them here! 

2650
Amplitude Admin
Community Manager
1 year ago
J
jeromerufinNew Member
asked in Product Personalization and Audience Segmentation

Not able to filter by custom event properties

We are not able to filter by custom event properties we have defined. Within our account we have an event_property called ‘is_cred’ which basically is a True or False if the event was coming from an internal user. How do we go about doing this?Also, For all the user properties there aren’t any values showing up Can you please advise on each of these cases? Thank you.

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R
11 days ago
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Conversationalist
Chris MarshallConversationalist
asked in Product Personalization and Audience Segmentation

How to create an event with different states.

So the best way to ask this may be by telling you what i am doing. I want to create on event  such as “sign up button clicked” and then i want to have two different states or maybe versions of the this event. That way i can track the event across split tests of my site. So for example say I have a live site and a test site. I have 200 users visit the site and 100 visitors go to the live site and 100 go to test site. 50 people click the “start sign up button” on the live site and 65 click it on the test site. I currently have the event set up like this: export function startedSignup_amplitude() {    const eventType = startedSignUp    const eventProperties = {        type: dev,    }    amplitude.track(eventType, eventProperties)}  my plan was to change the event properties type to either live or test based on which version they are on. but i cant seem to find where the event properties are being tracked at all in amplitude. is there a better way of doing this?

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Conversationalist
22 days ago
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Novice
Adam ChesterNovice
asked in Product Personalization and Audience Segmentation

List cohorts API - sorting and pagination?

Hi!Is there any kind of sorting and pagination available for the list cohorts API? (https://www.docs.developers.amplitude.com/analytics/apis/behavioral-cohorts-api/#get-all-cohorts) Obviously the API can’t return the details of an infinite number of cohorts. We appear to be getting 140 back, but this doesn’t include all cohorts for the project. From the documentation it looks like there are no sorting or pagination parameters available. Is that really the case?How are the results from the API ordered? It doesn’t seem to be any of the parameters that might make sense like “createdAt”, “lastMod” or “lastComputed”.

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Novice
1 month ago
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Gabrielle CorreiaNew Member
asked in Product Personalization and Audience Segmentation

List of customers

In the entry report on the platform, were we able to put in this list the customers who did not take the action?

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Saish Redkar
Expert
1 month ago
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Sandeep MalhotraNew Member
asked in Product Personalization and Audience Segmentation

Identify event not setting user properties on amplitude from react native

I am using ‘@amplitude/analytics-react-native’ library ( Version 1.4.7 ) inside react native mobile app ( Version 0.71 ) and other events like track is working and going to amplitude.But facing issue with identify event to send user properties on amplitude and below is the code that I am using to set user properties on amplitude. Can anyone please help me! import * as amplitude from '@amplitude/analytics-react-native';import { Identify, identify } from '@amplitude/analytics-react-native'; const defaultInstance = amplitude.createInstance();defaultInstance.init('your_amplitude_key'); const identifyObj = new Identify(); identifyObj.set('location', 'LAX')identify(identifyObj);

1
R
1 month ago
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Shubham PatelNew Member
asked in Product Personalization and Audience Segmentation

Unique Users vs Total Events for any specific click event compared daily

Unique Users vs Total Events for any specific click event compared dailyI have a click event - where I get different counts on Uniques (basically unique users doing that specific activity that day) and Event Totals (Total events for that specific activity that day). I want to draft a side-by-side comparison of the two values (uniques vs event totals) for the event over a period of time distributed daily.I am new to amplitude, and unable to do the same - adding new events and making changes for that just duplicates that change across for all iterations of the event.

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S
2 months ago
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PhilNew Member
asked in Product Personalization and Audience Segmentation

Identifying users with a new mobile device

Hey everyone - I’m trying to build a cohort for users that have recently upgraded their mobile phone so that I can message them with steps to keep them in a happy state. For example, I’m looking for users who recently got a shiny new iPhone 15 (or whatever). I’ve tried building a cohort with the “distinct value” for device type. And I’ve also tried building a segment using offsets, but in both cases I’m unable to eliminate the tricky scenario where users have multiple devices that they are going back and forth on (or perhaps multiple users sharing credentials). Appreciate any suggestions / guidance from the experts here! 

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3 months ago
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Novice
Tere CoxNovice
asked in Product Personalization and Audience Segmentation

Not able to filter by an event properties

Hi :)  I can't find an event property called "Benefit_Button_Type" anywhere. We created the same way as the others events that I have, but I cant filter it in data>properties and neither in the dashboards.The strange thing is that I know it exists because I can see it in all the user streams (image).  Can you please advise on this case? Thank you.

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Saish Redkar
Expert
3 months ago
N
Natay FekadeNew Member
asked in Product Personalization and Audience Segmentation

Creating chart for an event

Hi amplitude CommunityI love the product and every corner I turn I see a new way I can use the data you provide. It’s a great product.I had one question though. I have a chart I wanted to build and I was wondering if I could get help here.I want to show an hourly data of an event trigger with a 30 day average. To explain more, I have an event A, and I wanted to know what hour it gets triggered with the count on y-axis on a 30 day average. All the x-axis will show is the 24 hour time and we show a bar or line chart showing how many times it got triggered at an hour x

2
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3 months ago
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Berezkin AleksandrNew Member
asked in Product Personalization and Audience Segmentation

IP Adderess is empty

Good afternoon everyone! Some events come with an empty "IP Address" value. Because of this, the "Country" property is not defined. What could be causing this behavior?   

0
B
4 months ago
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Sachin DeoNew Member
asked in Product Personalization and Audience Segmentation

GeoIP shows IP address but city and region do not show up. We are using SDK

GeoIP shows IP address but city and region do not show up. We are using SDK. I looked at the community articles and couldn’t come up with any relevant answers. hope to get help here on how do we fix this issue.

1
K
4 months ago
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Novice
Preston ZellerNovice
asked in Product Personalization and Audience Segmentation

Cohort: User Who Complete # of Milestone Events

I’m trying to create a cohort of users who: Sign up for a new subscription Don’t complete at least X number of events within Y days of starting their subscriptionI’m currently using the following: Did perform New Subscription any time during last X days AND did not complete “Event example” with count >= 10 times any time during X daysWould this accomplish my goal or is there something else I should try? 

6
JennRu
Community Manager
4 months ago
M
MarcossNew Member
asked in Product Personalization and Audience Segmentation

Tracking events for Non registered users (iOS App)

Hello, I have a question about the tracking that I'm doing with Amplitude from my application (iOS app). In our case, we do a tracking for unregistered users (before Login and Register) and a tracking for registered users within the app.In the case of unregistered users we are sending the event with the user (NoRegisterUser) and in the case of registered users with a username that the client has provided. My question is if there is any way to change the name of unregistered users (NoRegisterUser) in the Amplitude tracking website by the user that the customer has provided after registration, in order to have a more complete tracking of users behaviour and see the full cycle.Thanks!

1
dangrainger
Super Helper
4 months ago
J
John YatesNew Member
asked in Product Personalization and Audience Segmentation

Understand team activity on dashboards/charts

Is it possible to create a view of how many times and which dashboard/charts a team member is visiting?  Let’s say I have a dashboard called “My product dashboard” with 6 charts.  Can I understand who in my organization has visited, how many times, and which specific view they have looked at? I think what I’m asking is if Amplitude tracks user views per organization/account and makes those available in some way? Thanks! 

2
J
5 months ago
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SammyNew Member
asked in Product Personalization and Audience Segmentation

User segments from comma separated list does not return correct output?

Hello!The event “Completed org creation” returns 32 event triggers in the Amplitude segmentation chart. I download those user_ids  (image 1) and create a comma separated list as stated here in order to create a segment to check those 32 user´s behaviour in other event.However, when I create the segment using the comma separated list of user_ids dowloaded from Amplitude, the “Completed org creation” event suddenly returns 9 instead of 32 event triggers. I am expecting the same number of triggers. I have checked that both graphs show unique users as well as have the same date range. What could be the cause of error here?   

2
S
5 months ago
J
jalmoraNew Member
asked in Product Personalization and Audience Segmentation

Week to Date vs Last Week to Date

Hello I want to compare WTD vs Last WTD and have the chart update on Sunday -Saturday Week range.Example Today is (Wed) Nov 15 (currently Sun 11/12, Mon 11/13, Tues 11/14, Wed 11/15 are in this week) and I want to compare WTD from previous week.  Example of comparisonSun 11/12 vs Last Sun 11/5 , Mon 11/13 vs Last Mon 11/6, Tues 11/14 vs Last Tues 11/7 , Wed 11/15 vs Last Wed 11/8. The current example only allows me to scan last 7 days and compare vs previous 7 days.  But our fiscal week is Sunday-Sat and I want the chart to dynamically always check knowing that Sunday is the first day of the week.  I can use the ‘between’ feature to initially select the Sunday as the first day of the week but I want it to do this dynamically every day I open the chart the next day & week

0
J
5 months ago
G
GriffenNew Member
asked in Product Personalization and Audience Segmentation

How to retroactively De-Anonymize UID

Hi - We had previously had the UID anonymized in our amplitude- android integration. But now we have integrated a connection with our Database UID's . So that when a user signs up - it is the same UID on amplitude as our internal Database. We are trying to retroactively find a way to get the UID's that were anonymized mapped to the proper UID in the Database. Does anyone have any guidance on how we can retroactively De-Anonymize the UID’s and get them to match the propper UID in the database for each user?Thanks! 

1
Saish Redkar
Expert
5 months ago
D
DakodaNew Member
asked in Product Personalization and Audience Segmentation

Why are some events from users teal?

Why are some events teal?

1
Saish Redkar
Expert
5 months ago
D
Deepak RawatNew Member
asked in Product Personalization and Audience Segmentation

How to pass custom user properties to amplitude in experiment.fetch()

We have a requirement where we pass city to amplitude in the fetch() API call when experiments are initialized.We want the experiments to be created based on the city value that we passed, and not from what amplitude reads from the IP address.We do not want to use the city based on IP address since it is not accurate compared to our DBWe are initilaizing using remote evaluationSo my question isHow to pass custom user properties like city, region to amplitude in fetch() call in Node SDK How to create a 50-50 A/B setup for a particular region

0
D
5 months ago
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Jordan BanafshehaNew Member
asked in Product Personalization and Audience Segmentation

Cohorts by Player Age

We want to be able to bucket our users by when they installed our app / “how old they are”. Its pretty easy for day 0, but we’re looking to get more granular. For example we want:D0D1-7D8-30D31-365

0
J
5 months ago
D
DariaheyNew Member
asked in Product Personalization and Audience Segmentation

How to Track Users' Lifetime in Amplitude.

Hi! I need help understanding how to track how many days users spend in the app.The case: I want to create a Retention chart / MAU but remove users from d0. So I would like to set up an additional parameter that translates to the user lifetime, like >= 1 day. It helps me remove users who were active on d0 and only have users from d1. In a nutshell, I need a marker that helps me remove all user activity during d0 or check users that use the app 5 days and to see their behavior. We can not set up an additional event that will be like a signal that this event can only happen from d1. We are a weather application, and there are no such specific events. How can I resolve it - adding event property, adding user property? To collect the day of the app install?Thank you in advance!  

1
Saish Redkar
Expert
6 months ago
Q
Helpful Hero
quintinparHelpful Hero
asked in Product Personalization and Audience Segmentation

Guideline on computing viral K over time.

Do you have any templates/formulas to do this? Appreciate the help. 

0
Q
Helpful Hero
6 months ago
C
charlotte de thiersantNew Member
asked in Product Personalization and Audience Segmentation

How to count users satisfying a PROPSUM constraint

I am looking to count the number of users whose property is greater than a thresholdIs this example, I have a property called “media count” for the event “export” which counts the number of media exported each time by each user. I would like to know how many users exported more than 250 media in a month.I was able to select the segment of users “sum of media count per users” >= 250 with PROPSUM(a) but how can I count these unique users? For now the workaround is to group by userid but it it not clean at all  Thanks ! 

0
C
6 months ago
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Richard PiazzaNew Member
asked in Product Personalization and Audience Segmentation

iPhone 15 Device Type

When should we expect iPhone 15 device types to be reported on events? 1 week post launch and I’ve yet to see any events from know iPhone 15 devices be reported as such. Does this require a client SDK update?

0
R
6 months ago

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