What are the Average and Median times taken to do "Send Message" after "User Sign Up"? What is the distribution chart of "Time Taken" for this conversion

  • 6 January 2024
  • 1 reply

This is in B2B Chat Analytics, I tried but don’t know if my answer is correct. Hope someone can help me with this.


Best answer by Saish Redkar 8 January 2024, 17:59

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Hi @NitishKumar 

Since this is demo data, some of the funnels might not actually show up in the data for your set of clauses and date range. Hence you are seeing a 0% rate in there.

Here’s an alternate chart  -

From this chart, you can pick up the following stats

Average Time


From the “Time to Convert” (distribution) view,

Median Time to Convert


I would suggesting perusing through this doc for getting insights from your funnel charts -

Hope this helps.