Use a Custom Event that hat Excludes an event

Zane Brown

We have created a custom event called “Any Authenticated event”. I would like to use this but exclude another event from it that is not specified in the custom event. That would function as the starting event where we are mapping return use over time. How do I create the exception?

Saish Redkar

Hi Zane Brown 

That might be a bit tricky to achieve if needed to be done via event seg chart due to the very nature of how a custom event is defined ( ANY of the following events clause ).

If you can do this via cohort definition, it might be a bit easier. Or maybe create custom event # 2 which explicitly excludes that event using the “Any Event” + Event Name filter.