Our Amplitude feed suddenly stopped getting data since 1 May. It says I should contact support, but I am on the free plan so it looks like I have to reach out to the community. Does anyone have any ideas what the issue is? Anything I can provide?
Hi!Thank you for writing in - happy to assist! The “Realtime data may be incomplete or missing” message means that the data received in the last 24h may not all be showing in the chart. I checked out incident logs to find that we are indeed experiencing a delay in the real-time processing at the moment. This lag should only be temporary and no data loss will incur. I also encourage you to subscribe to our status page to get the latest updates on incidents and solutions: https://status.amplitude.com/. Apologies for the inconvenience! Please let me know if you have questions. Best,Zhenia
Hi everyone, We're using Amplitude's S3 export and noticed that for every export batch, two files are created in our bucket: 1. A `_complete` file (0 bytes, seems to be a flag/marker) 2. A `.json.gz` file (the actual event data) The actual data lives entirely in the `.json.gz` file, so the `_complete` file doesn't seem to…
Hello, We have a blank screen after adding in Amplitude/Session replay into our app, it seems like some windows appear for a breif second before dissapearing back to the black screen. Currently are app is NOT using Jetpack compose. This is on a samsung active 3,
Hi, I set integration between Amplitude and Appsflyer(V1) - I see that integration is active but when I'm trying to check this integration in Amplitude section “Connect AppsFlyer” on the second step I see “Listening..” and nothing happend. Does this second step show any activity only if I begin sending events from…
I want to be able to identify and track the users that are hitting a specific page (feature) that is limited by our product tiering in our multi-tenant SaaS app. Our customer businesses have their own segmented dashboard based on the subdomain of the app url (somebusiness.ourapp.com), and I have figured out how to capture…
Hi there, I'm trying to integrate the surveys for react native feature to our app. I've followed the guide and I verify the plugin is "booted" correctly (right user id and device id) but when opening a link, while the linking handlers are correctly triggered, the call to handleURL is returning false - I've verified the url…