Unable to stream events from Amplitude to Customer.io (no error messages but also no events) | Community

Trying to send a few events from Amplitude to CIO
Would have expected to see these events in the CIO Activity log but not seeing any (though bottom screenshot confirms that test events are being sent from Amplitude → CIO)
Can confirm that Amplitude is receiving the events because I see them in the console

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This is what I see when I click on the Debugger tab. “Internal error” - already submitted a ticket with platform support.

Hi @Esha did you get a response? We are getting the same issue.

Hi @christine154 , thanks for reaching out! I ended up contacting my CSM and working with @Brandon Khoo (Head of PM at Amplitude) to make an engineering hotfix. Our IDs have “/” in them and, at the time, the Amplitude APIs weren’t handling special characters. Let me know and I can try and help! Good luck!

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