Hi, we're trying to use the Session Replay service on the Starter plan.
We have Session Replay enabled and sampling set to 100% of the traffic for our project.
Data is coming into the service, we can see successful requests in Ingestion Monitor https://app.amplitude.com/analytics/{our-org}/session-replay/monitor for our app but in the Session Replay page https://app.amplitude.com/analytics/{our-org}/session-replay it is showing 'Watch your first session replay'
The device ids being used are the same as those listed in Amplitude for the given user, and http requests are being sent to https://api-sr.amplitude.com/sessions/v2/track?device_id={deviceId}&session_id={sessionId}&seq_number=4&type=replay with a 200 response
I'm not sure what to change to make this work correctly.
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We are having the same issue. Data ingestion tools is showing that it’s receiving data but the session replay screen is showing the initial ‘get started’ message. I’ve the sample rate to 100%
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